Last updated: June 3, 2026
This website is operated by Tears of the Universe. Throughout the site, the terms "we", "us", and "our" refer to Tears of the Universe.
By visiting our site or purchasing from us, you agree to these Terms of Service and to any policies referenced on our website, including our Return and Refund Policy, Shipping Policy, Privacy Policy, and Contact Information.
Online store terms
You must be at least the age of majority in your place of residence, or have permission from a parent or guardian, to use this site or place an order.
You agree not to use our products, website, or services for any unlawful or unauthorized purpose.
Product information
We try to display product details, prices, colors, images, and availability as accurately as possible. Because screen settings and natural materials can vary, product colors, finishes, and small details may look slightly different in person.
Product descriptions may be updated as our product range and suppliers are finalized. We reserve the right to correct errors, update information, or change products and prices at any time.
Orders and payments
All orders are subject to acceptance and availability. We may refuse or cancel an order if information is inaccurate, payment cannot be processed, stock is unavailable, fraud is suspected, or the order cannot be fulfilled.
For Australian customers, prices are intended to display in Australian dollars where the Australia market is active. Taxes, duties, shipping, and any other charges will be shown where applicable during checkout.
Personalized or custom items
Some items may be personalized, custom-selected, or made to order. Please check all personalization details carefully before submitting your order. We may not be able to change or cancel an order after it has entered processing, production, or fulfillment.
Shipping, returns, and refunds
Shipping times, delivery options, returns, and refunds are described in our Shipping Policy and Return and Refund Policy. These policies form part of these Terms of Service.
Nothing in these Terms of Service limits rights you may have under applicable consumer protection laws, including the Australian Consumer Law.
Third-party services
Our store is powered by Shopify and may use third-party services for payments, shipping, analytics, marketing, or customer support. Your use of those services may be subject to their own terms and privacy practices.
Limitation of liability
To the fullest extent permitted by law, Tears of the Universe is not liable for indirect, incidental, special, or consequential losses arising from your use of the website or purchase of products. This does not limit liability that cannot legally be excluded.
Changes to these terms
We may update these Terms of Service from time to time by posting a revised version on this page. The updated version applies from the date it is posted.
Contact
Questions about these Terms of Service can be sent to aprillkruebbe539@gmail.com.